Item 12

Annual Forecasts

Where Council Spends The Operating Budget

Where the Dollars Go by Pillar?

$,000

Community And Neighbourhoods

    32,719

Economy And Development

    26,481

Environment And Infrastructure

    40,167

Governance And Corporate

    32,764

Subtotal

132,131

Depreciation

    25,000

Total

157,131

Where Council Spends The Capital Budget

Where the Dollars Come From?

$,000

Community And Neighbourhoods

      7,930

Economy And Development

      5,063

Environment And Infrastructure

    18,493

Governance And Corporate

      5,915

Total

    37,400

Pillar Costs – 2009/10 Total Expenditure

Annual Forecasts

Where the Dollars Come From?

$,000

Rates And Annual Charges

    98,000

User Charges And Fees

    22,728

Operating Grants And Contributions

    26,758

Other Revenues

    10,597

Interest

     5,074

Total

163,157

Revenue

Where the Dollars Come From?

$,000

Rates And Annual Charges

98,000

User Charges And Fees

22,728

Operating Grants And Contributions

26,608

Other Revenues

10,597

Interest

5,074

Total

163,007

How We Fund Our Capital

Where the Dollars Come From?

$,000

Special Rate Reserves

      2,794

Section 94 Reserves

      5,441

Other Reserves

11,373

Grants And Contributions

      9,253

Loans

      1,507

Revenue Funds

      7,032

Total

    37,400

Environment and Infrastructure

	TOTAL REVENUE $,000						OPERATING EXPENDITURE (Excl Depre) $,000						CAPITAL EXPENDITURE $,000
ENVIRONMENT AND INFRASTRUCTURE	YTD Actuals	YTD Budgets	YTD Variance	Annual Approved Budget	Forecast	Forecast Variance	YTD Actuals	YTD Budgets	YTD Variance	Annual Approved Budget	Forecast	Forecast Variance	YTD Actuals	YTD Budgets	YTD Variance	Annual Approved Budget	Forecast	Forecast Variance
Natural areas management	191	164	27	219	258	39	815	1,182	367	1,657	1,666	(9)	566	795	230	1,074	1,020	53
Roads, footpaths and drainage	2,949	3,230	(281)	5,673	6,049	376	12,267	13,303	1,035	17,963	17,702	261	9,562	9,735	173	13,785	13,897	(112)
Trades and fleet management	54	53	1	66	66	-	1,336	1,777	441	2,257	2,097	160	1,538	2,466	929	3,700	2,901	799
Transport, planning, parking and traffic faculties	9,418	9,506	(88)	12,727	12,747	20	3,547	3,683	136	4,920	4,890	30	138	369	231	759	674	85
Waste contract management	16,041	16,235	(194)	16,294	16,294	-	10,371	10,345	(26)	13,811	13,811	-	-	-	-	-	-	-
Total	28,653	29,189	(535)	34,979	35,414	435	28,336	30,289	1,953	40,608	40,167	442	11,803	13,365	1,562	19,318	18,493	825

Environment and Infrastructure

Highlights

§ Completed the Pedestrian Access and Mobility Program ahead of schedule with a $350K saving. This has opened an opportunity to undertake further construction of other areas to be completed by the end of this financial year.

§ Consultation for proposed speed humps in 13 streets and 5 minor traffic facilities was undertaken. Construction of minor traffic facilities including raised thresholds in Wentworth Avenue at Pendle Hill was completed.

§ South Street Granville Neighbourhood Centre Upgrade Stages 2 & 3 progressing well and on target for completion by the end of May 2010.

§ Integrated Transport Plan for Parramatta City Centre revised and prepared for adoption by Council following public submissions received late 2009/early 2010.

§ Installed 20 new stormwater pit pollutant traps in the Guildford Town Centre

§ Engaged consultants to undertake review of the 1999 Lake Parramatta Reserve Plan of Management to ensure that the aims, objectives and proposed improvements reflect the current environment, trends, usage and new models of improvements.

§ Works commenced on the third stage of the cycleway connection from Old Windsor Road Toongabbie to Station Road Toongabbie.

§ Completed field survey for the stormwater data capture project. This information improves the accuracy of Council’s drainage assets records and will assist in programming further stormwater asset maintenance.

§ Reduction in illegal dumping activity due to the launch of the Illegal Dumping Campaign along with the support of the community.

§ Cleansing customer surveys of all the ‘shopping precincts’ have been completed indicating significant service improvements.

§ Streamlined Civil Works job estimations and work specifications which have considerably improved the programming and planning of future works.

§ Staff training completed for the management of Lake Parramatta Dam to improve inspections, monitoring and emergency management;

§ Completed the construction of the Box Culvert Project at Holway Street Eastwood as part of the Regional and Local Community Infrastructure Improvement Program.

§ Completion of design and production of tenders for major Capital Work projects including, a cycleway along Goliath Avenue, Winston Hills, Granville Park Detention Basin, Stanley Lane Laneway Upgrade, funded Reid Valley Cycleway, cycleway along Station Road, and Toongabbie laneway upgrade. Construction of all projects to commence during the fourth quarter.

§ LOOP Shuttle Bus had a record breaking number of passengers in March of 93,084 & 238,086 in the March quarter with in excess of 1.2 million passengers since its inception.

§ Clean-Up Australia Day 7th March 2010 saw an increase in volunteers at 30 sites in Parramatta City, an increase of 5 sites over last year. Over 6 Tonnes of waste was collected, up by 60%.

§ Signed Memorandum of Understanding with BicycleNSW which outlines working relationship to increase and promote cycling.

Environment and Infrastructure

Expenditure

The overall operating budget for the Environment and Infrastructure Pillar is $1.953M or 6.4% under the year-to-date budget of $30.289M. This variation is primarily due to phasing of expenditure with most program areas expecting to fully utilise budgets in the final quarter.

Natural Areas Management, for example, is $367K underspent in bushland management projects but some twelve contracts are currently in place to complete this work in the next few months. In the area of Roads, Footpaths and Drainage, a focus on capital works in the first three quarters has resulted in the operational budget being $1.035M under the YTD budget of $13.3M. The focus on maintenance works during the fourth quarter will see the original forecasts achieved. The City Assets Unit also has some underspending in both stormwater management and street lighting projects. The current program of works will see the stormwater projects fully expend the annual budget allocation while a saving of $150k is anticipated for street lighting due to recent changes in the charging for street light improvements. The Trades and Fleet area is also underspent by 11% mostly due to Building maintenance contracts external services and delay in purchasing building maintenance materials with the bulk of the charges expected to be receipted in the next quarter. Further fuel saving of $100k are now predicted and included in the reforecast budget.

Capital Projects are $1.562M under the allocated budget of $13.365M (11.6%). This has resulted from Trades and Fleet Management being $929K under budget due to delays in ordering both passenger vehicle and heavy vehicle replacements. Capital fleet expenditure for this year has been reduced by $799K to reflect the anticipated outcome once current orders are processed. Under spending in Natural Areas Management is mainly due to the waterways restoration project underspending by $164K to regenerate bushland at lower Ponds Creek, Hilder Road Reserve Ermington, Baludarri Wetland Parramatta, Model Farms Res Winston Hills and soon to commence at Third Settlement Res Winston Hills. Works have commenced and the project will be completed in June. Roads, Footpaths and Drainage are $173K under budget in the Civil Construction program, Blackspot Program and Flood Mitigation project but are forecast to meet year end budgets. A forecast variance of $112K relates mainly to the secure bicycle parking project which is partly funded by the Federal Government’s Stimulus Program (Jobs Fund) for the implementation of Secure Bicycle Parking and End of Trip Toilet/Shower Facilities within some of Council’s carparks.

Revenue

Council received lower than expected revenue this quarter ($535K). This is mainly due to some grant funded projects now being confirmed from the Federal stimulus package to support the roads to recovery program within the Roads Footpaths and Drainage service area. An increase in overall revenue is now anticipated in the Roads, Footpaths and Drainage area due to increased grant funding for projects such as the bicycle facilities. Revenue is also slightly under budget in both Domestic Waste Management and Parking Stations, however, the Major Contracts unit still expects to meet year end revenue forecasts.

Environment and Infrastructure Measures

Average response rate (days) to customer requests regarding pollution incidents (CE)	Jun 09	Sep 09	Dec 09	March 10	Comments
Target	16 days	16 days	16 days	16 days	Continued to meet the target in this measure

Environment and Infrastructure Projects Progress Report

Project No	YTD Actuals		YTD Budgets		YTD Variance		Annual Approved Budget		New Budget Forecast		Forecast Variance
Capital Projects
NATURAL AREAS MANAGEMENT
13468. Oakes Res. reveg/walking tract		22,278		21,879		(399)		29,174		26,000		(3,174)
Milestone Achieved. Project involved installation of walking track markers & signage for new Settlers Walk track along Toongabbie Creek. Partly funded from $10K HillsM2 Motorway contribution. Budget reduced to $22,250 due to reduced contribution by HillsM2 Motorway.
13539. CAP Waterways Restoration		98,961		262,500		163,539		350,000		300,000		(50,000)
Milestone Achieved. Works commenced including bushland regeneration at; lower Ponds Creek, Hilder Road Reserve Ermington, Baludarri Wetland Parramatta, Model Farms Res Winston Hills and soon to commence at Third Settlement Res Winston Hills. Disposal costs associated with waterways works yet to be charged to project. Waterways seed collection continuing. Budget to be reduced by $30K to reflect a new $20K grant from the NSW Department of Primary Industries & $50K to be revoted for Skenes Avenue footbridge to be replaced in 2010/11 as it was damaged by flooding.
13542. CAP Walking Track Constr S94A4		53,534		79,992		26,458		120,000		120,000		0
Milestone Achieved. Annual rolling works project for the upgrade &/or new walking tracks in various core bushland areas. Some track works completed. Planning completed for walking track improvement works along Toongabbie, Ponds and Terrys Creeks. Due for completion by 30 June.
14075. Restoration of Natural Areas S94A4		364,721		394,764		30,043		526,350		526,350		0
Milestone Achieved. A project to restore natural areas including threatened ecological communities. Works commenced by specialised bushland contractors in Toongabbie, along Quarry Branch Creek and the Duck River. Scheduled for completion by late June.
14128. Champions of the Environment		1,310		6,861		5,551		9,150		9,150		0
Milestone Achieved. A project to administer a grant received from Merck Sharp and Dohme to undertake planting days and environmental activities with 4 schools in the Granville area. Scheduled for completion by June.
14808. Ulandi Ave - Landcare Grant		17,778		15,000		(2,778)		20,000		20,000		0
Milestone Achieved. A project to administer a $20K Landcare grant for woody weed removal, control burn & Moxhams Creek creekline stabilisation scheduled for completion by June.
14810. Gallery Gardens Restoration		7,075		14,181		7,106		18,909		18,909		0
Milestone Achieved. A project to administer a $20K contribution from Leighton Contractors re TWay project. Works under way & involve fencing, landscapining & creekline stabilisation. Scheduled for completion by June.
ROADS, FOOTPATHS AND DRAINAGE
11800. Fish Ladders Parramatta River		167,283		163,606		(3,677)		163,605		173,605		10,000
Milestone Achieved. Construction of the Marsden Street fish lock completed. Small increase in budget to cover the cost of re-design of the fourth fishway at the upstream weir in Parramatta Park.
12477. CAP - 2006/07 Epping TMAP		6,981		6,981		0		6,981		6,981		0
Milestone Achieved. Project completed.
13509. CAP Street Furniture		38,750		66,660		27,910		100,000		100,000		0
Milestone Achieved. Works programmed for completion by the end of June 2010.
13511. 08/09 CAP Street Lighting Enhance		29,600		41,430		11,830		41,430		41,430		0
Milestone Achieved. Last remaining project to be completed during June Quarter.
13545. CAP Civil Construction Prog		179,897		266,640		86,743		400,000		400,000		0
Milestone Achieved. Holway Street road reconstruction complete. Upgrade to Stanely Lane, Ermington and reconfiguration of the retaining wall and footpath on Station Road/Wentworth Avenue, Toongabbie to commence during the June Quarter.
13546. CAP Flood Mit Big 7		73,672		174,965		101,293		350,000		350,000		0
Milestone Achieved. Construction of the Granville Park Flood Detention Basin and minor works on the Holway Street Box Culvert, Eastwood to be undertaken during the June Quarter.
13547. CAP K&G Repair & Maint		724,352		495,000		(229,352)		900,000		900,000		0
Milestone Achieved. This program of works includes the reconstruction of kerb & gutter and drainage structures in association with the Road Repair and Maintenance Program (Project No. 13557). 6 projects have been completed.
13549. CAP Drainage Const Big 7		212,119		249,950		37,831		500,000		500,000		0
Milestone Achieved. Stormwater drainage works at Hassall/Alfred Streets, Parramatta and Gregory Street, Granville are complete. Stormwater drainage works in Bungaree Road, Pendle Hill and Stanley Lane to be undertaken during the June Quarter.
13552. CAP Blackspot Program		280,679		366,630		85,951		550,000		550,000		0
Milestone Achieved. Construction of Roundabouts at: Chamberlain Road and Rhodes Avenue, Guildford, South and John Streets, Rydalmere, Brickfield and Fennell Streets, Parramatta and two pedestrian thresholds at Wentworth Avenue and Bungaree Road, Pendle Hill are complete. Construction of a raised pedestrian threshold at Railway Parade and South Street, Granville to be undertaken during the June Quarter.
13553. CAP Roads to Recovery		150,264		309,437		159,173		619,000		619,000		0
Milestone Achieved. Minor work on the Moxham's Road Bridge, Northmead complete. Construction to commence on the Stanley Lane, Ermington laneway reconstruction and Enid Avenue/ William Street, Granville intersection reconfiguration works to be undertaken during the June Quarter.
13556. CAP PAMP		748,470		1,012,500		264,030		1,350,000		1,350,000		0
Milestone Achieved. Original program almost completed and additional works have been identified to be constructed during the June Quarter.
13557. CAP Roads Repair & Maint		4,471,760		3,504,750		(967,010)		4,673,000		4,673,000		0
Milestone Achieved. Asphalt resheeting and rejuvenation of road pavement to 81 streets has been completed. This equates to 18km of resurfaced streets.
13576. 07/08 CAP Shuttle Bus Procurement CP1		39,405		39,406		1		39,406		39,406		0
Milestone Achieved. Project Completed.
13707. Urg Wks - Arthur Phillip		30,276		75,000		44,724		100,000		100,000		0
Milestone Achieved. Budget on target with the anticipation of completing current works on time and within budget
13708. Urg Wks - Caroline Chish		24,100		75,000		50,900		100,000		100,000		0
Milestone Achieved. Budget on target with the anticipation of completing current works on time and within budget
13709. Urg Wks - Elizab Mac		7,774		75,000		67,226		100,000		100,000		0
Milestone Achieved. Budget on target with the anticipation of completing current works on time and within budget.
13710. Urg Wks - Lachlan Mac		12,237		75,000		62,763		100,000		100,000		0
Milestone Achieved. Budget on target with the anticipation of completing current works on time and within budget
13711. Urg Wks - Woodville		1,427		75,000		73,573		100,000		100,000		0
Milestone Achieved. Budget on target with the anticipation of completing current works on time and within budget.
13993. South Street Granville Stage 3		1,346,856		1,602,996		256,140		2,404,733		2,254,733		(150,000)
Milestone Achieved. Granville Neighbourhood Centre Upgrade Stage 2 completed. Stage 3 works progressing as planned and due for completion June 2010.
14129. 0809 CAP Flood Warning System		0		93,330		93,330		93,332		93,332		0
Milestone Not Achieved. McCoy Basin telemetry system being installed during April/May 2010. Telemetry connection with the Bureau of Meteorology to be installed during the June Quarter.
14162. 0910 Street Lighting Enhance		13,853		99,990		86,138		150,000		70,000		(80,000)
Milestone Achieved. Significant savings are due to Integral Energy not charging for capital upgrade costs upfront. These costs are absorbed by tariff increases in their Usage billing which is now being covered in the Operating Budget.
14184. RLCIP Program.		887,390		865,299		(22,091)		865,300		865,300		0
Milestone Achieved. All 15 Federally Funded Regional, Local, Community Infrastructure Projects (RLCIP) have been completed. The over expenditure relates to a bond which was lodged with Sydney Water in relation to construction of the box culvert at Holway Street. The bond is to be returned during the June Quarter.
14247. Patterned Concrete Paving CIP2-0		0		0		0		78,000		10,000		(68,000)
Milestone Achieved. There were insufficient funds allocated in the current budget to undertake the original scope of works. Further investigation revealed that the majority of the paving area adjacent to the Parramatta Town Hall is quite stable and therefore the scope of works have been reduced to minor paver maintenance and drainage repairs.
14957. Secure Bicycle Parking		117,700		0		(117,700)		0		320,250		320,250
Milestone Achieved. This project is partly funded by the Federal Government’s Stimulus Program (Jobs Fund) for the implementation of Secure Bicycle Parking and End of Trip Toilet/Shower Facilities within Horwood and Erby Place Multi-level Car parks. Horwood Place toilets/shower complete. Erby Place facilities to be completed during the June Quarter.
15203. RLCIP (2) Program		0		0		0		0		80,000		80,000
Milestone Achieved. Council was recently awarded grant funding from the Federal Government under the second round of its Regional Local Community Infrastructure Program (RLCIP-2) for 11 community facility projects throughout the LGA. Works will be undertaken from April to December 2010.
TRADES AND FLEET MANAGEMENT
14189. Graffiti Mgt Soda Blast & Veh		108,736		66,660		(42,076)		100,000		108,736		8,736
Milestone Achieved. Project Completed.
14692. 09/10 Passenger Vehicle Replac		845,556		1,166,550		320,994		1,750,000		2,097,387		347,387
Milestones Achieved. Fleet Changeover is now 3 years/75,000 kilometres for Passenger Vehicles and vehicles are on order this year to bring the replacement program in line with the new policy. The additional costs will be funded from the Reserve with savings achieved when the policy was introduced in 2008/09.
14693. 09/10 Small Plant Replacement		33,145		30,000		(3,145)		45,000		40,029		(4,971)
Milestone Achieved. Expenditure at the end of March is in line with planned replacement.
14694. 09/10 Heavy Plant Replacement		431,375		963,240		531,865		1,445,000		534,286		(910,714)
Milestones Achieved. The Heavy Plant Project is underspent due to the delay in delivery of plant on order until July 2010 due to the suppliers programmed production and the determination of other plant requirements in the "Fit for Purpose" review being conducted in the COMBI project. Savings will be retained in the Plant Replacement Reserve for the future replacement of heavy plant now scheduled and overdue for replacement.
14695. 09/10 Light Commercial Replace		118,700		239,976		121,276		360,000		120,500		(239,500)
The replacement of Light Commercial Plant up to the end of March was $118,700 or 33% of the planned annual expenditure due to the "Fit for Purpose" review being conducted in the COMBI project holding up the replacement until the specific needs for light commercial vehicles has been determined.
TRANSPORT, PLANNING, PARKING AND TRAFFIC FACILTIES
13551. CAP Local Traffic Facilities S94 20,21,22		61,431		101,480		40,049		203,000		203,000		0
Milestone Achieved. 4 out of the programmed 12 traffic facilities to be constructed this financial year have been completed. The remaining 8 will be constructed during the June Quarter.
13554. CAP Regional Bike Network S94A5-5		11,250		75,000		63,750		100,000		15,000		(85,000)
Milestone Not Achieved. This project was reliant upon a $100K RTA grant which was unsuccessful. Alternatives considered for the lower $100K budget have included the construction of a shared cycleway adjacent to Marsden Road, Carlingford. However due to community concerns this project is no longer proceeding. The funding will be returned to the Reserve.
13555. CAP Local Bike Facilities S94A5-6		65,487		192,198		126,711		256,264		256,264		0
Milestone Achieved. This project implements high priority bike routes out of the Parramatta Bike Plan 2009. The scope has been determined for the construction of new cross Parramatta city centre cycleway route along O’Connell Street. Detailed design has been completed, community consultation undertaken & quotations invited. Funding source altered to CIP Reserve. Scheduled for completion by June with possible receipts carried over in July.
14783. 09/10 Road Safety and Amenity S9423		0		0		0		200,000		200,000		0
Milestones Achieved. Consultation has been undertaken and the projects have been considered by the Traffic Committee. Council will consider the Traffic Committee recommendations then construction will occur in the June quarter with possible charges carried over in July.
Projects with adjustments relating to 2008/09		(2,869)
Total For Capital Projects		11,803,313		13,364,851		1,561,538		19,317,635		18,492,649		(824,985)
Operating Projects
NATURAL AREAS MANAGEMENT
13562. OPER Bushland Resources Mgt		45,308		41,247		(4,061)		55,000		55,000		0
Milestone Achieved. Project will undertake management activities throughout Council’s bushland reserves including feral animal control and the removal of dangerous trees. Scheduled for completion by late June.
13563. OPER Bushland Protection S94A4		214,171		245,250		31,079		327,000		327,000		0
Milestone Achieved. Works commenced by specialist bushland contractors within the Toongabbie Creek, Quarry Branch Creek and Duck River catchments. Works include noxious and environmental weed removal, wildlife habitat protection and local seed collection and planting. Scheduled for completion by June.
13566. OPER Asbestos Removal		12,729		50,000		37,271		50,000		50,000		0
Milestone Achieved. Contractors engaged to undertake remediation works at volunteer work areas at Lake Parramatta and A’Becketts Creek. Scheduled for completion late June.
13568. OPER Waterways Litter R		30,745		37,503		6,758		50,000		50,000		0
Milestone Achieved. A project to reduce gross pollutants within council waterways. The project has commenced with litter booms on each of the creeks being serviced monthly, annual sediment basin maintenance and riparian and instream manual cleans. Scheduled for completion by late June.
14175. Environmental Education		17,433		24,543		7,110		32,727		18,000		(14,727)
Milestone Achieved. A project to fund environmental education initiatives and events. Projects include Spring Garden Competition 2009 and local school plantings. The $2,727 additional revenue relates to sponsorship funds from ANL for the Garden Competition. Budget to be reduced to $ 18K due to various cost savings & staff shortages
14176. Protection of Aboriginal Heri		0		30,000		30,000		30,000		30,000		0
Milestone Achieved. A project to fund restoration works of Aboriginal Heritage Sites. Approval sought from ATSIC committee and contractors engaged for fencing and stairs at Upjohn Park and Bush Foods Gardens 1 & 2 and Sensory Garden revegetation and maintenance. Planning underway for Lake Parramatta signage. Scheduled for completion by late June.
14177. Impr N.O.Space areas Erm & Epp		65,271		60,000		(5,271)		80,000		80,000		0
Milestone Achieved. Contracts awarded for the on-going restoration of additional lands recently handed over for Council’s care, control and management. Fully committed. Scheduled for completion by June.
ROADS, FOOTPATHS AND DRAINAGE
13564. OPER Footpath Repairs		144,448		127,500		(16,948)		170,000		170,000		0
Milestone Achieved. Budget 170,000 Spent 145,000 Project is on target for completion during the final quarter.
13567. OPER Stormwater Data Capt		203,380		310,011		106,631		413,346		413,346		0
Milestone Achieved. Stormwater asset data collection complete. Post processing commenced, awaiting data handover to Council and final invoice claims.
13569. OPER Catchment Modelling Rds		8,177		74,997		66,820		100,000		70,000		(30,000)
Milestone Achieved. Two (2) projects under this Program include: Lower Parramatta River; and Naomi Street/ Model Farms Road / Windsor Road. Consultants have been engaged to commence work during fourth quarter. Budget to be reduced to $70K.
TRADES AND FLEET MANAGEMENT
14168. 09/10 OP Graffiti Management		126,002		132,939		6,937		177,250		177,250		0
Milestone Achieved. Project is on running on target for completion by the end of this financial year June 2010.
WASTE CONTRACT MANAGEMENT
Projects with adjustments relating to 2008/09		(1,197)
Total For Operating Projects		866,469		1,133,990		267,522		1,485,323		1,440,596		(44,727)
TOTAL FOR ENVIRONMENT AND INFRSTRUCTURE		12,669,782		14,498,842		1,829,060		20,802,958		19,933,245		(869,712)

Community and Neighbourhoods

	TOTAL REVENUE $,000						OPERATING EXPENDITURE (Excl Depre) $,000						CAPITAL EXPENDITURE $,000
COMMUNITY AND NEIGHBOURHOODS	YTD Actuals	YTD Budgets	YTD Variance	Annual Approved Budget	Forecast	Forecast Variance	YTD Actuals	YTD Budgets	YTD Variance	Annual Approved Budget	Forecast	Forecast Variance	YTD Actuals	YTD Budgets	YTD Variance	Annual Approved Budget	Forecast	Forecast Variance
Community development	102	80	21	108	124	16	932	1,329	397	2,121	2,011	110	5	4	(1)	5	5	-
Community engagement	70	80	(10)	98	82	(16)	2,114	2,324	210	3,102	2,951	151	-	-	-	-	-	-
Community, family and library services	3,760	3,793	(32)	5,019	5,037	18	8,206	8,550	345	11,657	11,616	40	742	1,010	268	1,353	1,053	300
Parks and recreation	4,128	4,547	(419)	6,457	6,380	(77)	10,916	10,726	(191)	14,350	14,509	(159)	3,668	4,392	724	7,482	6,872	611
Town planning and urban design	4,212	3,322	890	4,418	5,018	600	1,151	1,185	34	1,635	1,632	4	(3)	-	3	-	-	-
Total	12,272	11,822	450	16,101	16,641	540	23,319	24,114	795	32,865	32,719	146	4,412	5,406	993	8,841	7,930	911

Community and Neighbourhoods

Highlights

§ The public exhibition of the draft Parramatta Local Environmental Plan and Development Control Plan commenced on 1 March 2010, with submissions due to Council by 7 May 2010. There has been a significant level of enquiry during the exhibition with visits to the exhibition material on Council’s web site, libraries, Council’s offices and phone enquiries to the LEP information phone line.

§ Wireless Internet connection now operational at all library branches and the launch of Playaway (audio books in MP3 format) are being well received by library patrons.

§ Upgrade of the children’s playground at Bright Park Guildford has been completed.

§ Installed new floodlights at Everley Park Sporting Field at the north end of the facilities and further floodlighting replacement planned for Ollie Webb Reserve Parramatta early next quarter.

§ Renovation of Granville Library completed and a very successful re-opening of Granville Library by Lord Mayor with 400+ people attending the day.

§ Delivered various workshops such as the Community Leaders Series to various Not for Profit Sector groups in the Parramatta area which equips these organisations with additional skills.

§ Preparation of Seniors Week 2010 taking place in April with over 35 coordinated events planned.

§ Two Community Gardens (one in Harris Park and one in Wentworthville) were developed utilising cross-functional Council teams and the community.

§ Planning well underway for the Community Capacity Building national conference in June which brings together various Community and Government representatives from around the country.

§ The Aboriginal and Torres Strait Islander Community Advisory Committee is heavily involved in planning for Burramatta NAIDOC in July and planning has commenced for the 2010 LGAN Conference in September.

§ The Research & Consultation team conducted a number of community consultations regarding the Ordinary and Business Rate rises. In total 1159 surveys were completed including 7 focus groups (5 with residents, 2 with businesses) resulting in 75% - 77% in favour of a modest increase.

§ Held an Apology Day anniversary lunch and event at Lake Parramatta for all Aboriginal people supported.

§ Achieved a satisfaction rate of 93% customer satisfaction for Council’s Home Support & Community Services Area.

§ Northmead Redbank is up to stage 2 with the renovations of the outdoor playground and Frances Fisk Child Care Centre has received a new shade cloth and sandpit for the outdoor playground.

§ Solar panels have been installed at Dundas Child Care Centre and implementation of environmental sustainability program.

§ Library RFID tagging of items completed and self-checkout machines installed in all branches

§ Library Readers blog now attracting about 800 hits per review.

§ Sportsground Capacity Review underway and scheduled to be completed by June 2010. This will assist Council in managing the future demand of sportsground facilities/assets.

§ Installation of Air Conditioning to the Charles Byrne and First Floor Meeting Rooms of the Parramatta Town Hall together with a Smoke Detection and Occupant Warning system for the entire Town Hall building (Partly funded by NSW Heritage).

§ Conservation Management Plan for the Granville Town Hall has been drafted and will be finalised in quarter 4.

Community and Neighbourhoods

Expenditure

The overall operating budget for the Community and Neighbourhoods Pillar is $795k under the year-to-date budget of $24.114M (3.3%). This variation is primarily due to under spending in Community Development of $397K due to vacancies and donations to external bodies which are now forecast to occur in the final quarter of the Financial Year. Salary savings have been realised totalling $110K. Community Engagement is $210K under spent for the quarter due primarily to salary vacancies in the customer centre which have been realised and the full year forecast have been reduced by $151K. Community, Library & Social Services are $345K under spent as library & child care positions remain vacant and building maintenance expenditure in the child care centres is scheduled for the fourth quarter. Parks and Recreation are $191K over budget due to overspends in the parks and pool areas consisting of a 2% overspend in Parks due to an increase in material costs and external services. Furthermore Recreation Facilities and Programs were overspend by 3% due to higher security operational costs at the Pools, external maintenance service costs and merchandise purchases.

The Pillar was $0.993M under the capital budget of $5.406M at the end of this quarter (18%). This has resulted primarily from underspending in projects which have commenced but are not expected to be completed in the current financial year. The annual budget has been reforecast to reduce capital expenditure this year by $1.111M. This includes $906K of funded projects such as the Pavilion Program, Library RFID, Blacktown Cycleway, Coca Cola funded Arthur Phillip Park Northmead, and the Floodplain Property Acquisitions & Strategic Land Acquisitions. The funds will remain available to complete the projects in the following year. The other major capital savings is reduced expenditure of $200K on the air conditioning and smoke detection upgrades to Parramatta Town Hall.

Revenue

Council has received better than expected revenue at the end of the third quarter, $450K over the budget of $11.822M. This favourable variance relates to increased S94 revenue in Town Planning and Urban Design due to increased developer contributions which have been reforecast by $600K for the full financial year. In contrast, Parks and Recreation are $419K under budget and forecast reductions in pools revenue have been entered totalling $210K partially offset by increased grants in bushland management projects totalling $132K.

Community and Neighbourhoods Measures

Number of visitors to City as measured at the Parramatta Visitor Information Centre (Info/Lib)

Jun 09

Sep 09

Dec 09

Mar 10

Comments

Target

12,788

10,544

8,180

8,547

New data gathering methods now provide more accurate information on visitor numbers to the city. The lower figures for the September and December quarters are partly a result of the new methods, which see visitor numbers and visitor enquiries separated. Previously, visitor enquiries were used for this measure as visitor numbers were not counted.

The January Quarter saw an increase in visitor numbers to the Visitor Centre, particularly during the busy school holiday period.

The target used for the January quarter was an average figure based on previous quarter statistics, as new statistics will now be used.

Community and Neighbourhoods Project Progress Report

Project No	YTD Actuals		YTD Budgets		YTD Variance		Annual Approved Budget		New Budget Forecast		Forecast Variance
Capital Projects
COMMUNITY DEVELOPMENT
14712. Karabi Community Centre		5,260		3,945		(1,315)		5,260		5,260		0
Milestone Achieved. Project is fully expended and complete.
COMMUNITY, FAMILY AND LIBRARY SERVICES
13513. CAP Library RFID S9441		120,477		369,993		249,516		493,324		193,324		(300,000)
Milestone Achieved. Purchase and installed additional hardware & self-check units commenced May 2010. The installation work for return chute is being managed by SAM. Budget reduced by $300K this year as the project will be completed with funding from S94 in 2010-11.
14159. CAP- 0809 Service Enhancement		96,745		150,000		53,255		200,000		200,000		0
Milestone Achieved-The budget is committed and additional book supplies coming from the State Library.
14169. Increased Security - B Lib		50,356		39,996		(10,360)		60,000		60,000		0
Milestone Achieved. Tracking on budget.
14627. 09/10 CAP Library Materials S94A2-6		474,382		450,000		(24,382)		600,000		600,000		0
Milestone Achieved. Milestone achieved. Tracking on budget. Slight YTD overspend due to bulk purchases.
PARKS AND RECREATION
13496. CAP- 08/09. Parra Valley Cycleway S94A5-5		204,298		210,000		5,702		210,000		210,000		0
Milestone Achieved. Project complete.
13518. CAP Cultural Parks Prog S94A2-2		16,600		30,000		13,400		40,000		40,000		0
Milestone Achieved. Rolling works project related to the restoration of monuments at St Patricks & All Saints cemeteries. Quotations have been received and successful contractor is to complete works by June 2010.
13519. CAP Parra Town Hall CIP3-5		10,582		99,980		89,398		200,000		35,000		(165,000)
Milestone Achieved. Installation of automatic windows to the Jubilee Hall to be completed by May 2010. The majority of this budget is to be used to fund the Smoke Detection Works 50/50 Grant under Project No. 14698. Budget has been reduced accordingly.
13520. CAP Pavilion Program S94A2-5		96,560		0		(96,560)		570,000		135,000		(435,000)
Milestone Not Achieved. Project consists of construction of a new amenities building at Old Salesyard Reserve, North Parramatta. DA and Tender have been completed but were delayed due to a change in the location of the building. The design for a new amenities building at Horlyck Reserve, South Granville, has commenced. Budget reduced to $ 135,000 for 2009/10.Construction of Old Saleyards Reserve new amenities building deferred to 2010/11 - tender documents underway.
13521. CAP Public Halls &Community S9426		77,413		74,997		(2,416)		100,000		100,000		0
Milestone Achieved. Works have included the purchase of new equipment such as tables, chairs and ovens; hand rails installed at Parramatta Town Hall, Granville Town Hall and Reg Byrne Community Centre, as well as work to maintain the compliance of the public halls and community centres.
13522. CAP Recreation Facilities S94A2-1		23,114		35,000		11,886		35,000		35,000		0
Milestone Achieved. Drainage works completed around the Woodville Golf Course. Project will be finalised in quarter 4 with works scheduled at Caroline Chisholm Tennis Courts.
13530. CAP Sportsground Prog S94A2-1		160,479		299,970		139,491		450,000		435,000		(15,000)
Milestone Achieved. Projects consist of improving playing field levels through top dressing & other improvements to the sporting grounds such as additional seating, awnings & fencing. Top dressing works completed in February ready for winter competition. Other works in progress. Scheduled for completion by June.
13532. CAP Playground Replacement S94A2-4		209,151		343,968		134,817		516,000		516,000		0
Milestone Achieved. Playground works completed at Bright Park, Guildford and McCoy Park Toongabbie. Detailed design completed for Ray Marshall Reserve, South Granville and the new district playground at Caber Park, Winston Hills. Scheduled for completion by June 2010.
13535. CAP Parks Program S94A2-2		155,257		246,642		91,385		370,000		377,500		7,500
Milestone Achieved. $ 125K for annual NSW Sport and Recreation Grants - 5 grants were awarded in May 2009. Fencing at Guildford Park & playing field drainage works at Rydalmere Park completed. McCoy Park spectator seating completed. Everley Park and Ollie Webb Reserve floodlighting improvements underway. Other minor park improvements are also under construction or out for quotations. Remaining works scheduled for completion by June 2010.
13536. CAP City of Trees S94A3-1		164,636		177,464		12,828		355,000		355,000		0
Milestone Achieved. Project consists of planting of street trees and park plantings. South Street Granville trees completed. Autumn tree plantings commenced. Shade trees for 14 playgrounds have been planted with tree guards. Designs complete, and work to commence for street tree plantings in Queen Street, Granville and Brabyn Street North Parramatta. Scheduled for completion by May/June 2010.
13586. CAP Wharf Road Boat Ramp		600,296		502,500		(97,796)		502,500		831,100		328,600
Milestone Achieved. This project is fully funded by 3 grants from NSW Maritime under their Better Boating Program. Budget increased to $831,100 to include third grant. Stages 1 & 2 for boat ramp widening & new pontoon completed. Design for completion of the circulation roadway along Waratah Street underway. Scheduled for completion by June 2010
13611. 08/09 Doig Street Cycleway		4,654		18,645		13,991		24,860		4,654		(20,206)
Milestone Achieved. Construction of the missing link of cycleway adjacent to the North West T-way between Harvey Murray Park and Doig Street, Wentworthville. Fully funded by the Roads and Traffic Authority.
13719. Blacktown Cycleway		561,795		754,347		192,552		1,371,545		1,100,000		(271,545)
Milestone Achieved. Construction of cycleway from Old Windsor Rd to Station Road, Toongabbie (Stage 1) and along Chanel Street, Toongabbie (Stage 2B) Complete. Construction of cycleway along Station Road, Toongabbie (Stage 2A), Goliath Avenue, Winston Hills and Barnett's Road, Winston Hills to be undertaken during the June Quarter. Project is fully funded by the Federal Government & savings may fund further work in 2010/11.
13730. Coca Cola Amatil Northmead		369,116		474,904		105,788		950,000		800,000		(150,000)
Milestone Achieved. A project funded by Coca-Cola Amatil to undertake local reserve improvements. Playground works completed for Arthur Phillip Park and Wilsford Homes Reserve playgrounds. Detailed design completed and car park improvement works at Arthur Phillip Park commenced. Water tank for irrigation installed. Scheduled for completion by July 2010. Budget reduced to $800,000 for 2009/10.
13733. Binalong Park, Toongabbie		97,567		105,002		7,435		105,000		150,000		45,000
Milestone Achieved. Upgrade of sportsground and park facilities. Picnic shelters & playing field drainage works completed. Spectator seating underway & scheduled for completion by April June 2010.Fully funded by a Federal Dept of Health & Ageing Grant.
14073. Aquatic Facilities Minor Cap Works CIP3-4		53,134		52,079		(1,055)		52,770		52,770		0
Milestone Achieved. Purchase of new solar covers for the pools, new lane ropes for the 50m pool. Project Completed.
14144. Parra Cycleway Pike to Park rd S94A5-5		58,099		149,970		91,871		300,000		400,000		100,000
Milestone Achieved. This project is to construct a shared use bike path between Park Road and Pike Street Rydalmere. Detailed design completed. Tender assessment completed. Budget increased to $550,000 to reflect $400,000 under the Federal Government Job’s Fund and $150,000 under the NSW Government Sharing Sydney Harbour Foreshore Grant. Works to commence during April 2010.
14145. Garden John Irving Pk R-hill S94A2-2		20,350		24,999		4,649		25,000		25,000		0
Milestone Achieved. Project consists of the construction of a community garden in John Irving Park, Rosehill. Construction works completed. Official opening to be held in May 2010.
14146. CAP Play James Ruse Res S94A2-4		40,214		122,476		82,262		245,000		245,000		0
Milestone Achieved. This project involves the design and construction of a new district playground at James Ruse Reserve, Parramatta. Detailed design completed, quotes obtained and successful contractor has been engaged to start construction. Scheduled for completion by June 2010.
14147. CAP Parra Town Hall Aircon CIP3-5		296,914		175,751		(121,163)		351,570		311,629		(39,941)
Milestone Achieved. Installation of air conditioning to the Charles Byrne and First Floor Meeting Rooms of the Parramatta Town Hall to be completed in April 2009.
14149. 09/10 CAP Parra War Memorial CIP3-4		169,821		198,000		28,179		198,000		198,000		0
Milestone Achieved. Purchases of lane ropes and pool covers have been completed, purchases in Q4 to include timing equipment.
14158. CAP-0809 Security Parra Pool		96,074		120,000		23,926		120,000		120,000		0
Milestone Achieved. Works completed include security fencing around the dive tower, additional CCTV, modification to main entrance, removal of external turnstile, installation of rear entrance fence, and additional security lighting.
14698. Parra Town Hall Fire Detection CIP3-5		102,454		0		(102,454)		150,000		150,000		0
Milestone Achieved. Installation of Smoke Detection system to the Parramatta Town Hall 90% complete. Testing and commissioning to be undertaken during April. Project relates to 13519. CAP Parr Town Hall CIP3-5.
14742. Ermington Bay Nature Pathway		74,998		150,000		75,002		200,000		180,000		(20,000)
Milestone Achieved. Federal Government Jobs Fund supported project to construct a shared use pedestrian and cycle trail through the mangroves around Ermington Bay. Concept design completed. Environmental impact study completed. State Government approvals awarded. Geo-technical study completed. Budget reduced to $ 180,000 for 2009/10 with additional funding for 2011/12.
14745. Hambledon Cottage Maintenance		0		25,000		25,000		40,000		40,000		0
Milestone Achieved. Project due to be completed in June Quarter.
15049. Granville Youth & Com Ctr		4,375		0		(4,374)		0		25,000		25,000
Milestone Achieved. Initial investigation of water leaks to the Granville Youth & Community Recreation Centre. Work completed includes new flashing, down pipes and replacement of box guttering.
TOWN PLANNING AND URBAN DESIGN
Projects with adjustments relating to 2008/09		(2,777)
Total For Capital Projects		4,412,393		5,405,628		993,235		8,840,829		7,930,237		(910,592)
Operating Projects
COMMUNITY DEVELOPMENT
14246. LG Aboriginal Network Conf		0		14,997		14,997		30,000		30,000		0
Milestone Achieved. Planning is underway for the 2010 LGAN Conference to be held in September. Spending on this project will ramp up between April until the conference is held.
COMMUNITY, FAMILY AND LIBRARY SERVICES
14172. 09/10 OP Expansion of Lawn Mowing		17,300		44,772		27,472		67,164		67,164		0
Milestone Achieved. Slight positive variation is because the Project has started in December 09. Customer numbers are picking up gradually. Income Off Set expenses.
PARKS AND RECREATION
14124. Conservation Mgmt Plan		11,000		13,332		2,332		20,000		20,000		0
Milestone Achieved. Consultant has been engaged and draft Conservation Management Plan has been received. Conservation Management Plan will be finalised in quarter 4.
14163. 09/10 OP Sports field Capacity Rev S94A2-1		23		25,000		24,977		40,000		40,000		0
Milestone Achieved. Consultant has been engaged with the review scheduled to be finalised and presented in quarter 4.
14164. 09/10 OP Parks Tree Maintenance		33,684		30,000		(3,684)		40,000		40,000		0
Milestone Achieved. Currently running on schedule and with in budget and will be completed in the final quarter.
14171. 09/10 OP Winter Opn of Parra Pool		100,281		75,000		(25,281)		250,000		250,000		0
Milestone Achieved. Winter Operation from August 2009 until October 2009. Winter Operation will recommence from the 19 April 2010 until 30 June 2010.
Total For Operating Projects		162,289		203,101		40,812		447,164		447,164		0
TOTAL FOR COMMUNITY AND NEIGHBOURHOODS		4,574,682		5,608,729		1,034,048		9,287,993		8,377,401		(910,592)

Economy and Development

	TOTAL REVENUE $,000						OPERATING EXPENDITURE (Excl Depre) $,000						CAPITAL EXPENDITURE $,000
ECONOMY AND DEVELOPMENT	YTD Actuals	YTD Budgets	YTD Variance	Annual Approved Budget	Forecast	Forecast Variance	YTD Actuals	YTD Budgets	YTD Variance	Annual Approved Budget	Forecast	Forecast Variance	YTD Actuals	YTD Budgets	YTD Variance	Annual Approved Budget	Forecast	Forecast Variance
Arts and culture	1,498	1,708	(209)	2,363	2,378	15	3,394	3,691	297	4,871	4,863	9	194	212	18	243	246	(3)
Development services	1,858	1,851	8	2,468	2,468	-	4,129	4,089	(40)	5,531	5,781	(250)	-	0	0	0	0	-
Property asset management	3,464	2,452	1,012	3,251	4,621	1,370	3,801	4,503	702	6,014	5,756	258	3,495	4,522	1,027	5,719	4,441	1,278
Regulatory services	4,331	4,590	(259)	6,086	6,095	9	3,728	3,933	205	5,305	5,255	50	266	200	(67)	266	266	-
Tourism and events	534	457	78	687	980	294	3,306	3,579	274	4,397	4,825	(429)	21	112	90	155	110	45
Total	11,686	11,057	629	14,854	16,542	1,688	18,357	19,795	1,438	26,119	26,481	(362)	3,977	5,046	1,069	6,383	5,063	1,320

Economy and Development

Highlights

· The average time to determine a DA was 51 days (net), with a median of 38 days (net).

· 55% of Development Applications determined in the quarter were determined in less than 40 days (net). This is a continuous improvement on the results from the last quarter.

· Completion of the first indigenous artist exchange between Parramatta and Canada, culminating in the Artist Studio’s first exhibition as part of the Sydney Festival 2010 program.

· Completion of concept and final design of artworks for Granville Town Centre, including a mentor program with local artists.

· Discussions continued with Grocon on progressing Stage 1 of the Civic Place development project.

· Hosted a successful Australia Day Event at Parramatta Park.

· Lunar New Year Celebration successfully relocated to Church Street South to take advantage of street works and engaged with community for a Twilight Noodle Market.

· Major economic benefits to the Parramatta business community arising from AR Rahman Concert (Festival of Sydney). Event showcased Parramatta to a national and international audience.

· Parramatta awarded the right to host the NSW Tourism Industry Awards.

· Development of Themed Trails as part of the Parramatta Stories project. Initial concepts and designs developed, with content and experience refinement to continue in the next quarter. On track for delivery and launch in May 2010.

· Illegal dumping strategy trialled with improvements to the amenity of the public domain

Economy and Development

Expenditure

The overall YTD Operating expenditure for the Economy and Development Pillar is around $1.438M under the budget of $19.795M (which is a 7.3% variable). This variation is due to underspending across a number of areas with Property Asset Management underspent by $702K in Strategic Asset Management (SAM) property areas, Civic Place and Connection Arcade consultancies. Savings have been reforecast in Civic Place and SAM mainly due to savings in salary vacancies totalling $258K.

The Arts and Culture projects are underspent $297K due to delays in some projects however expenditure forecasts will generally be met by the end of the financial year. Tourism & Events are also underspent by $274K due to the delivery timeframe for the Federal tourism grant project and events now scheduled to occur in the final quarter of the financial year. A forecast variance increase of $429K relates to additional activities and is largely offset by additional revenue for events such as Parramac and Parramasala. Provision has also been made for additional unfunded activities such as the Queens Baton Relay events.

Regulatory Services are under the YTD budget by $205K due to lower seins costs.

The Pillar was $1.069M under the budget of $5.046M (21.1%) for Capital Projects this quarter. This resulted from significant under spending in Strategic Asset Management property acquisitions and the Civic Place management project. SAM property acquisitions have been forecast down by approximately $1M.

Revenue

Council received better than expected revenue this quarter of $629K compared to the budget of $11.057M. This was due to increased lease rental income in Civic Place redevelopment portfolios of $1M. This is currently partially offset by reduced revenue in Arts and Culture and parking fines in Regulatory Services however both areas are anticipating small increases in revenue by the end of the financial year. Tourism and Events are also currently ahead of budget and have increased anticipated revenue for the year by $294K due to funding for Parramac and Parramasala.

Economy and Development Measures

Number of Development Applications received (Development)	Jun 09	Sep 09	Dec 09	Mar 10	Comments
Actual	248	289	268	287	The number of DAs received remained low in the March quarter. The reduced number of DAs received continues to have impacts on revenue, but is consistent with trends in other March quarters.

Number of Development Applications determined (Development) – target 300

Jun 09

Sep 09

Dec 09

Mar 10

Comments

Actual

287

261

344

265

The number of DAs determined in the March quarter did not meet the target of 300 however, the number of determinations made in the quarter was consistent with that of previous March quarters.

As at 31 March 2010 the number of undetermined DAs was 212.

Mean time (calendar days) for determination of DAs by building type (Development) – target 40	Jun 09	Sep 09	Dec 09	Mar 10	Comments
Domestic Applications					The average (net) determination time for DAs (including section 96 applications) in the March quarter was 51 days. This is consistent with the result of the previous quarter and the continued success of the RED STAR system that identifies applications at lodgement that should be determined within 40 days (minor and less complex applications) and the preparation of public notification upon lodgement of the DA. Emphasis continues on improving processing times for all applications and reducing the number of outstanding DAs older than 40 days, which at 31 March 2010 represented 36% of all outstanding DAs.
Additions/Alterations	44	49	48	49
Dwelling	48	60	58	64
Swimming Pool/Spa	54	32	25	21
Development Applications
Dual Occupancy	53	68	65	55
Mixed Development	99	104	60	56
Office Building	42	32	56	54
Residential Flat Building	54	47	38	67
Villas/Town Houses	94	49	69	52

% of DAs determined within 40 days net – target 75%

Sep 09

Dec 09

Mar 10

Comments

Actual

44%

51%

55%

There was a continuing improvement in the percentage of DAs determined within 40 days in the March quarter (55%).

This result is pleasing and work will continue on improving the DA determination times in the next quarter.

Median time (calendar days) for determination of DAs by building type (Development) – target 35	Jun 09	Sep 09	Dec 09	Mar 10	Comments
Domestic Applications					The median (net) determination time for DAs (including section 96 applications) in the December quarter was 38 days. This is consistent with the results of last quarter (39days) and is close to the target of 35 days. The results for the mean determination times this result is largely due to the continued success of the RED STAR system.
Additions/Alterations	34	46	38	48
Dwelling	39	57	45	65
Swimming Pool/Spa	49	32	22	23
Development Applications
Dual Occupancy	34	49	56	30
Mixed Development	89	77	45	35
Office Building	35	31	33	54
Residential Flat Building	41	33	37	56
Villas/Town Houses	99	23	55	43

% of service requests involving health regulated premises resolved	Jun 09	Sep 09	Dec 09	Mar 10	Comments
Target	90%	90%	90%	90%	The team has focussed on completing regulated premises inspections this quarter to meet external agency requirements. Service Requests are being completed however an increase in the number received has affected this result.
Actual	131%	84%	91%	61%

% of service requests involving environmental protection resolved	Jun 09	Sep 09	Dec 09	Mar 10	Comments
Target	90%	90%	90%	90%	Higher than usual number of Service Requests received and greater focus on meeting KPI’s in regard to DA referrals has affected this result.
Actual	100%	108%	98%	74%

% of service requests involving development control resolved	Sep 09	Dec 09	Mar 10	Comments
Target	90% each quarter	90% each quarter	90% each quarter	Higher than usual number of Service Requests received and a higher number of complex complaints requiring detailed investigations has impacted on this result
Actual	90%	85%	75%

Number of programmed public health inspections undertaken	Sep 09	Dec 09	Mar 10	Comments
Target	300	300	300	Continued to meet the target for this quarter however this has impacted on other areas of the business
Actual	260	358	324

Number of community-level arts projects and average number of participants

Jun 09

Sep 09

Dec 09

Mar 10

Comments

Target

18.75 (12)

Increased activity is planned for Q4 to coincide with Artsmart & ParraMac programs.

Actual

14 (18)

11 (12)

9 (12)

10 (14)

Level of business support (corporate sponsorship) for major events and festivals and satisfaction of sponsors

Jun 09

Sep 09

Dec 09

Mar 10

Comments

Target

67,000

30,000

52,000

2 Major sponsors (at 50k each) dropped out this period. Others not forthcoming. In a recovering economy, we plan to turn this around by at least 50k in the next period.

Actual

60,000

15,600

10,000

15,000

Economy and Development Projects Progress Report

Project No	YTD Actuals		YTD Budgets		YTD Variance		Annual Approved Budget		New Budget Forecast		Forecast Variance
Capital Projects
ARTS AND CULTURE
13497. CAP- 08/09. Visitor Signage CIP2.0		117,468		114,618		(2,850)		114,617		117,468		2,851
Milestone Achieved. The project has been completed with $2.8K overspent
13525. 08/09 CAP Connect Arcade Artists		3,695		3,695		0		3,695		3,695		0
Project 13525- Capital expenditure completed
13527. CAP Riverside Plant & Equip		73,026		93,753		20,727		125,000		125,000		0
Project 13527- Riverside Capital - Remaining amount $20,727 for Equipment & Building works purchases will be completed by June 2010
PROPERTY ASSET MANAGEMENT
11904. CAP - Acq - 152 Woodville Rd S94A2-7		1,347,518		1,347,518		(0)		1,347,518		1,347,518		0
Milestone Achieved. Purchase of property now complete.
13449. 2008/09 Property Acquisition Marion St - Land Acquisition		529,629		527,452		(2,177)		529,629		529,629		0
Milestone Achieved. Property purchase completed
13512. 08/09 CAP Public Fac Env Proj		7,954		79,017		71,063		105,358		105,358		0
Milestone Achieved. Project involves retrofit of existing Council assets with water and energy savings initiatives. Audits completed and quotations received. Expenditure of funds fourth quarter.
13529. CAP Civic Pl Proj Mgmt		721,853		945,000		223,147		1,200,000		1,200,000		0
The Project Management budget is approx. $230K favourable. Increase expense associated with land acquisition activity in May and June is expected to absorb the forecast budget surplus. Note: A separate budget allowance of $800K was made at end of last year’s financial review for costs awarded to Council for previous court action.
13550. CAP Floodplain Prop Acquis S94A5-1		0		0		0		400,000		0		(400,000)
Milestone Not Achieved. The assessment of viable flood affected properties suitable for voluntary purchase was postponed to the 2010/11 financial year upon completion of the Duck River Floodplain Risk Plan. Budget reduced to zero and funds returned to the reserve.
13636. Bartlett Park Study		10,204		37,500		27,296		50,000		10,000		(40,000)
Milestone Not Achieved. On hold planning proposal is submitted to Dept of Planning will confirm what studies are required.
14059. Land Acq - Hammers Rd		2,092		1,575		(517)		2,100		2,100		0
Milestone Achieved. Project completed previous year. Final costs paid.
14061. Land Acq - 40 Cowper St Granv		444,706		333,207		(111,499)		444,284		444,284		0
Milestone Achieved. Property purchase completed.
14071. Ermington Comm Hub		0		31,360		31,360		31,360		45,000		13,640
Milestone Not Achieved. Fee proposal Tender received evaluating proposal.
14072. Granville Comm Hub		61,996		60,655		(1,341)		60,655		80,655		20,000
Milestone Achieved. Awaiting Final Report.
14082. Libraries and Child Care Fac		63,193		150,000		86,807		200,000		200,000		0
Milestone Not Achieved. This project no longer belongs to Community Library and Social Services Unit. The budget (200K) was moved to the Strategic Asset Management Group in Dec. Quarterly review due to all works related to this project being carried out by SAM with schedules completed by end of June 2010.
14143. Waterways Woodville Golfcourse		0		22,500		22,500		30,000		30,000		0
Milestone Achieved. Planning underway to improve the bunding of stored chemicals and landscape materials at the Woodville golf course. Quotations received with works to commence fourth quarter.
14151. 08/09 CAP Property Acquisition S94A2-7		0		54,363		54,363		72,482		72,482		0
Milestone Achieved. Balance required acquiring Cycleway at Thomas St Parramatta.
14153. CAP Strategic Land Acquisition		0		780,000		780,000		1,040,000		66,087		(973,913)
Milestone Achieved. Budget reallocation refer project 13449 Marion St, and 14061 Cowper St.
14258. Ruby St Guildford-Rd Closure		1,475		0		(1,475)		0		1,500		1,500
Milestone Not Achieved. DA Documents just received in Draft and awaiting assessment.
14624. Elizabeth Street Granville		11,933		19,024		7,091		19,024		55,024		36,000
Milestone Achieved. DA has been lodged and awaiting assessment of independent assessor.
14625. Spurway Street		88,242		27,450		(60,792)		36,600		88,600		52,000
Milestone Achieved. DA approved by JRPP subject to conditions.
14799. Additional Office Space COL		201,388		105,834		(95,554)		150,000		160,000		10,000
Milestone Achieved. Stage one completed. Stage two in progress for completion in June 2010. Overspend of $50K needs to be investigated as some costs relate to the CITSR IT project and will be transferred in quarter 4.
15018. Thomas St Cycle Way Easement		2,500		0		(2,500)		0		2,500		2,500
Milestone Not Achieved. Negotiations under way.
REGULATORY SERVICES
13669. 08/09 PDA Rollout to Staff (CSO)		266,000		199,500		(66,500)		266,000		266,000		0
Milestone Achieved. Project has been completed, and in line with the annual budget. No further expenditure will be incurred in the last quarter.
TOURISM AND EVENTS
14074. Heritage Ctr Bldg Minor Cap Works		17,648		75,000		57,352		100,000		55,000		(45,000)
Milestone Not Achieved. Delay in expenditure due to re-prioritisation of works. Expected to be expended next quarter, rephased to reflect delay with carryover possibly next financial year.
14160. Heritage Centre Exhibition Rvt		3,672		36,671		32,999		55,000		55,000		0
Milestone Not Achieved. Savings due to delay in designer brief. Now on track for delivery by June. Rephased to reflect this.
Projects with adjustments relating to 2008/09		696
Total For Capital Projects		3,976,887		5,045,692		1,068,805		6,383,322		5,062,900		(1,320,422)
Operating Projects
ARTS AND CULTURE
13649. OP - 08/09 Cultural Trust		0		38,051		38,051		76,117		46,117		(30,000)
Milestone Not Achieved. Delay in appointing appropriately qualified consultant. A consultant has been appointed to undertake new brief for donor research. Budget has been reforecast down as it is anticipated that only $45K will be spent in quarter 4.
PROPERTY ASSET MANAGEMENT
13572. OPER Fair Value Assets		48,930		93,364		44,434		120,423		120,423		0
Milestone Not Achieved. Infrastructure Assets currently being revalued. Bridges, Roads, Footpath, & Drainage Assets.
TOURISM AND EVENTS
14173. 09/10 OP Annual Xmas Lights Competition		8,391		10,000		1,609		10,000		10,000		0
Milestone Achieved. The project is complete and is within budget.
14185. Federal Tourism Grant		153,783		280,041		126,258		500,000		500,000		0
Milestone Achieved. The remaining funds will be spent in quarter 4 and the project will be complete before the end of May.
Total For Operating Projects		211,104		421,456		210,352		706,540		676,540		(30,000)
TOTAL FOR ECONOMY AND DEVELOPMENT		4,187,991		5,467,148		1,279,158		7,089,862		5,739,440		(1,350,422)

Governance and Corporate

	TOTAL REVENUE $,000						OPERATING EXPENDITURE (Excl Depre) $,000						CAPITAL EXPENDITURE $,000
Governance and corporate	YTD Actuals	YTD Budgets	YTD Variance	Annual Approved Budget	Forecast	Forecast Variance	YTD Actuals	YTD Budgets	YTD Variance	Annual Approved Budget	Forecast	Forecast Variance	YTD Actuals	YTD Budgets	YTD Variance	Annual Approved Budget	Forecast	Forecast Variance
Corporate management and councillor services	35	51	(16)	67	67	-	3,599	3,826	227	5,190	5,137	53	-	8	8	10	10	-
Finance management	91,433	91,285	148	93,704	93,656	(48)	5,423	5,535	111	7,245	7,231	14	-	-	-	-	-	-
Human resources management	118	17	101	22	22	-	7,415	6,870	(545)	8,373	9,407	(1,034)	-	-	-	-	-	-
Information systems	9	26	(17)	35	14	(21)	4,117	4,536	420	6,272	6,183	89	1,389	1,150	(239)	1,767	3,603	(1,837)
Strategic and corporate planning	351	624	(273)	750	649	(101)	3,163	3,867	704	5,595	4,805	790	1,561	1,731	170	3,731	2,301	1,430
Total	91,947	92,003	(56)	94,578	94,409	(169)	23,717	24,634	917	32,676	32,764	(88)	2,949	2,889	(61)	5,508	5,915	(407)

Governance and Corporate

Highlights

· Completion to exhibition of the draft 4 year delivery program in conjunction with Special rates variation for submission to the Department of Local Government.

· We have undertaken the first stage of the services review covering all services within Council.

· Made major progress in implementing CITSR project, particularly in payroll/HR

· Commenced updating our risk management systems to meet the new ISO standard (ISO 31000)

· Co-ordinated various civic events such as the HMAS Parramatta 100 year celebration, the ‘Ethnic Media Launch and Queens baton’ Lord Mayors concert, Parramatta Eels season launch, Mayoral cricket match.

· Communications and Marketing worked on extensive promotion campaigns including: the launch of Parramasala South Asian Festival, A.R. Rahman concert, Australia Day celebrations, Special Rates Variation consultation, lobbying on transport issues, initiating an illegal dumping campaign, e-Parra Strategy and celebrating the Loop’s one millionth passenger. .

· An External Publications Audit was undertaken to better understand what material is being sent to the community from Council, with a view to creating a range of publication templates to improve the quality and maintain branding of external communications. The templates will be launched next quarter.

· Staff attended and spoke at the launch of the Visitor Attraction Strategy and Ethnic Media Night.

· Last quarter, Council has achieved a significant milestone with the improvement in the lost time incident frequency rate from a high of 31 in Feb 2009 to 13.3 which not only is in line with Council's target but is also slightly below the NSW Workcover industry average for 2008/09 of 13.5. This is the lowest rate ever achieved by the Council and while a significant milestone we intend to drive it down even further to demonstrate our commitment to create a safe and healthy workplace.

· Reviewed economic development works program with councillors to focus on maximising the benefits to local business and increasing visitation.

· The first ever street count of homeless people in Parramatta was held on Monday 15 February. Street count data assessed the number of rough sleepers (primary homeless) as well as the numbers of people using emergency and crisis accommodation (secondary homeless). The survey counted 81 rough sleepers on the night and a further 285 secondary homeless, a total of 366. Results will assist in future policy development to address homelessness.

Governance and Corporate

Expenditure

The overall YTD Operating expenditure for the Governance and Corporate Pillar is $917K under the budget of $24.634M (3.7%) for the quarter. This variation is primarily due to under spending in Corporate Management (229K), Finance Management ($111K), Information Systems ($420K) and Strategic and Corporate Planning ($704K). Underspending in these areas consists of across the board salary vacancies and variance reductions have been made totalling approximately $650K. There is also underspending in contracts within Communications and Marketing and Service Audit and Review (legal costs) which will be spent during the June Quarter. Insurance Payments within Commercial and Risk Management have been reduced by $140K. Human Resources Management is $545K over budget mainly due to increased organisational related payments and under recovery due to unoccupied positions not generating on costs within the businesses as our fixed costs within the organisation such as workers compensation premiums, FBT, LSL etc remain constant. A forecast variance of $1.034M in Human Resources Management is due to forecast increases to the COL exit fee. This is an organisational related cost residing within the Human Resource service. Reductions in Strategic and corporate planning of $790K relate to reductions in various environmental outcomes operating projects and salary reductions across the City Strategy Unit.

The Pillar was $61K under the Capital Projects budget of $2.889M this quarter (2.1%). This resulted from the implementation of the CITSR project and a reduction in various place strategy and environmental outcomes projects. A forecast increase of $1.8M relates to the implementation of the CITSR project in Information Systems. The forecast reduction of $1.4M in Strategic and Corporate Planning relates primarily to Streetscape project 13531 in Place strategy which was reduced by $1.5M.

Revenue

Council is on target to achieve $94.4M in revenue with no major variations.

Governance and Corporate Program Measures

Number of service requests (CRM) received (CE)	Jun 09	Sep 09	Dec 09	Mar 10	Comments
Actual	5,020	5,569	5,687	6,535	13% increase from previous quarter

% of CRM’s responded to within agreed timeframe (CE)

Jun 09

Sep 09

Dec 09

Mar 10

Comments

Actual

81%

82%

84%

Responded to within agreed to timeframes is consistent with previous quarter

% of incoming correspondence ‘actioned’ in TRIM within agreed timeframe (Records)	Jun 09	Sep 09	Dec 09	Mar 10	Comments
Actual	77%	76%	73%	73%	The volume of correspondence increased in the last quarter. Although the percentage has remained the same there were more actions.

Number of phone calls offered at Customer Service Centre (answered and abandoned) (CE)	June 09	Sep 09	Dec 09	Mar 10	Comments
Actual	40,073	42,764	39,903	44,022	Increase of calls due to Draft LEP Exhibition, rates reminders

Number and % of incoming phone calls that are abandoned from Customer Service Centre (CE)	Jun 09	Sep 09	Dec 09	Mar 10	Comments
Actual Number	2,585	2,073	2707	2281	Abandonment rate decreased from previous quarter.
Actual Percentage	6.4%	4.8%	6.7%	5.1%	Abandonment rate decreased from previous quarter.

Governance and Corporate Projects Progress Report

Project No	YTD Actuals		YTD Budgets		YTD Variance		Annual Approved Budget		New Budget Forecast		Forecast Variance
Capital Projects
CORPORATE MANAGEMENT AND COUNCILLOR SERVICES
12567. CAP - 2006/07 Lord Mayor Art		0		7,500		7,500		10,000		10,000		0
Budget set for 2009/10 is unspent. Awaiting request from Lord Mayor on desired art acquisition
INFORMATION SYSTEMS
13727. Cap 08/09 Lotus to MS		92,302		64,302		(28,000)		85,732		92,482		6,750
Milestone Achieved. Migration to MS Completed
13728. Printer Device Replacement		39,619		65,010		25,391		65,010		65,010		0
Milestone Achieved. Installation of Library Bear card to occur in final quarter
14079. IT Equipment Replacement Prog		287,754		99,990		(187,764)		150,000		287,754		137,754
Milestone Achieved. Equipment purchased to replace end of life IT infrastructure.
14152. CAP 08/09 Disaster Recovery IT		0		122,976		122,976		246,000		0		(246,000)
Milestone Not Achieved. Will not be required till next Financial Year. Will be brought in when required.
14154. CAP-08/09 Citrix Solutions-		92,530		130,000		37,470		130,000		130,000		0
Milestone Achieved. Remote access for Council. Will be completed June 2010.
14186. CITSR-IT System Replacement		536,230		412,500		(123,730)		750,000		2,688,000		1,938,000
Milestone Achieved. IT system project increased to reflect more accurate forecasts as per council resolution.
14958. Cap Comp-Sale & lease back		340,164		255,126		(85,038)		340,164		340,164		0
Milestone Achieved. Equipment to be sold back to leasing company (Comm bank equity group). for refund. Will occur in Quarter 4.
STRATEGIC AND CORPORATE PLANNING
13124. CAP - 07/08.BNP Guildford		234,317		247,500		13,183		247,500		247,500		0
Milestone Achieved. Project Completed.
13498. CAP-08/09 Church St Mall CIP2.0		49,279		70,000		20,721		70,000		70,000		0
Milestone Achieved. Project Completed.
13505. 08/09 CAP BNP Westmead		86,022		94,300		8,278		94,300		94,300		0
Milestone Achieved. Project Completed awaiting receipt of final invoices.
13531. CAP Cnt Streetscape		74,185		0		(74,185)		1,767,305		267,305		(1,500,000)
Milestone Achieved, Funds to date expended on improving lighting in Church St South. Church Street North Streetscape Improvement Project due for commencement to coincide with the Dyldam Developments paving works. $1.5 million allocated to streetscape improvements between Victoria Road and Ross Street has been put back in reserve. Discussion continuing with a new development relating to these works
13534. CAP N'Hood Imp Granville		896,750		917,002		20,252		917,000		917,000		0
Milestone Achieved. Stage 2 Works Completed. Stage 3 works due for Completion June 2010. Small delay due to weather and unexpected works by local Energy Provider. Final payment and invoices for Stage 2 to be paid in April.
13537. CAP Sustainable Water Prog		38,784		42,483		3,699		85,000		85,000		0
Milestone Achieved. Water saving initiatives to be completed in fourth quarter at Doyle Ground and Council’s nursery. Investigation also occurring at selected Council playing fields in terms of irrigation demand and soil moisture suitability.
13538. CAP Water Qual Imp Prog		143,888		300,000		156,113		300,000		300,000		0
Milestone Achieved. Installation of a Gross Pollutant Trap in Wigram Street, Harris Park is complete. Installation of GPTs on Wentworth Avenue, Pendle Hill and Dixmude Street, Granville will be undertaken during the June Quarter. Detailed water sensitive urban design on the Erby Place laneway will also be completed by June 2010.
14155. 08/09 CAP N'thmead CTRSt Upgrade S94A 3-2		4,943		0		(4,943)		77,000		77,000		0
Milestone Achieved. During the design and consultation process additional work were proposed to improve to pedestrian amenity at the centre. Due to the extra consultation and design work this project has been delayed and $50,000 will be but back in reserve to be redrew in the next financial year, it is anticipated that construction will commence and remaining fund expended this financial year. Additional funds will be required to complete the works. A budget bid has been included in the 2010-11 operational plan.
14156. 08/09 CAP BNH Epping Town Ctr S9417		12,100		49,990		37,890		100,000		20,000		(80,000)
Milestone Achieved. Tender for the pedestrian safety and laneway upgrade works exceed the estimated costs and additional funds requested from S94 in the 2010-11 budget will not be sufficient. Further work is needed to re-assess the proposed scope of works and potential funding sources. $80K has been returned to the S94 reserve until this assessment can be undertaken and it is clear how this project can best proceed.
14157. 08/09 CAP BNH Westmead Town CTR S94A3-2		5,000		0		(5,000)		60,000		60,000		0
Milestone Achieved. Currently in planning and design. Implementation of minor works planned to commence in May 2010.
14803. Bud lighting Parramatta Mall		13,112		9,834		(3,278)		13,112		13,112		0
Milestone Achieved. Project Completed
15051. CAP Camellia cycleway		2,245		0		(2,245)		0		150,000		150,000
Milestone Achieved. Project created to allow capital improvement works in Camellia such as cycleway marking and signage and stormwater pollutant traps. Funds transferred from Project 12858 which is entirely grant supported. Consultation with businesses complete, traffic report to Council in April, construction by end of financial year.
Total For Capital Projects		2,949,223		2,888,513		(60,710)		5,508,123		5,914,627		406,504
Operating Projects
CORPORATE MANAGEMENT AND COUNCILLOR SERVICES
13834. 08/09 Councillor Support Project		91,123		112,500		21,377		150,000		150,000		0
Amounts transferred to 10.1260.712. 620210 Consultancies (Jude Findlay Consulting)
INFORMATION SYSTEMS
14081. IT Business Improvement		0		41,247		41,247		55,000		55,000		0
Milestone Achieved. To be utilised for relocation of Toongabbie and Granville Libraries network equipment. Will occur in quarter 4.
STRATEGIC AND CORPORATE PLANNING
12546. OP - Economic Development		442,473		434,000		(8,473)		500,000		500,000		0
Milestone Achieved. In the March quarter, the Economic Development Team was extensively involved in engaging with the business community for A.R.Rahman concert. Significant preparation was undertaken for the Annual State of the City address. The new Dining Guide, Discover Parramatta visitor publication, and the new www.discoverparramatta.com website were completed. Budget is in line with forecast.
12858. OP - TBL - Model for Duck River		283,550		310,060		26,510		611,000		395,000		(216,000)
Milestone Achieved. Final year of grant between Parramatta and Auburn Councils. Waste exchange workshops, business mentoring and energy auditing for industrial businesses underway. Successful launch of project website "Streamline.org" in December. Budget reduced with funds transferred to Project 15051 for Capital work improvements to Camellia to be completed by June 2010.
12865. OP - 2006/07 Estuary Mngt Plan		163,808		166,638		2,830		222,188		222,188		0
Milestone Achieved. Consultants engaged to complete the Parramatta River Estuary Processes Study. Draft report delivered February 2010 for comment. Report and pollutant load modelling to be finalised by June 2010.
12873. OP - Sustaining the Parra River		64,609		146,040		81,431		273,132		153,132		(120,000)
Milestone Achieved. Water Sensitive Urban Design (WSUD) capital works completed for all councils. Monitoring and evaluation phase of project underway. This will include water quality monitoring, evaluation of the effectiveness of the WSUD demonstration projects, Operation and Maintenance plans, guided tours of capital works and case studies. Project completion scheduled for Aug 2010. Budget reduced to reflect expenditure by June 30th. Funds returned to grant reserve until 2010/11.
13561. OPER Waterways Rehab Master		0		24,995		24,995		50,000		0		(50,000)
Milestone Not Achieved. This year’s budget was to contribute towards the Parramatta River Estuary management plan. However, delays with completing the Estuary processes study has meant the project will not commence until the new financial year. Budget reduced to zero and funds returned to the reserve.
13570. OPER Floodplain Risk Mgt Rds		33,938		133,473		99,535		267,000		220,000		(47,000)
Milestone Not Achieved. Delays due to the collation of existing flood model data from Auburn, Parramatta and Bankstown Councils. Assessment of this data has resulted in a need to re-run the models over the single Duck River catchment. The final Plan is expected by October 2010. Budget reduced to reflect expenditure accordingly.
13571. OPER Bus Imp Initiative Cty		47,724		99,990		52,266		150,000		135,000		(15,000)
Funds to be utilised for Services Review and expenditure will occur by financial year end.
14165. 0910 OP Homelessness Policy		12,671		12,500		(171)		25,000		25,000		0
Milestone Achieved: Primary data collected through Street Count of rough sleepers. Draft research report from UWS including business data, street count data and consumer data received. Contributed to NSW Homelessness Action Plan development and Homelessness Regional Committee. Draft PCC Homelessness Policy and Implementation Plan under development. Budget on track.
Total For Operating Projects		1,139,896		1,481,443		341,547		2,303,320		1,855,320		(448,000)
TOTAL FOR GOVERNANCE AND CORPORATE		4,089,119		4,369,956		280,837		7,811,443		7,769,947		(41,496)
Grand Total		25,521,574		29,944,676		4,423,102		44,992,257		41,820,034		(3,172,222)

Operating Statement ($000)

FOR FURTHER INFORMATION

CUSTOMER CONTACT CENTRE

30 Darcy Street, Parrmatta NSW 2150

PO BOX 32, Parrmatta NSW 2124

Telephone: (02) 9806 5050

Fax: (02) 9806 5917

Email: council@parracity.nsw.gov.au

Website: www.parracity.nsw.gov.au